An Interview with Nantong Huixin Glass Fiber

"Current, Huixin is making the existing product more stable and stronger. If an enterprise wants to maintain vitality, it has to make consisting innovation. Huixin will also develop new products in accordance with the market demand."

Interviewee: Xue Xinhua
Position: General Manager  
Company: Nantong Huixin Glass Fiber Co., Ltd.
Site on iAbrasive: http://huixin.en.iabrasive.com/

News.momo35.com recently conducted an interview with Xue Xinhua, the general manager of Nantong Huixin Glass Fiber Co., Ltd.  A famous American scholar named Joseph Juran once said, "The 20th century was the century of productivity, and the 21st century is the century of quality, which is most effective weapon to achieve the peaceful occupation of the market." Huixin has been adhered to the principle that quality leads to development and that quality can help a company win the market. In only two-year time, Huixin has gained credibility and support from customers due to its good-quality fiberglass mesh and complete after-sales service.

Specialization Guarantees Quality

Quality is the soul and the life of a company. Huixin has been adhered to the principle that quality leads to development and that quality can help a company win the market. From raw materials, resin bonding agents, to the production of fiberglass mesh, Huixn has strict production standards to guarantee the quality of its glass fiber reinforced mesh.

Firstly, glass fiber yarn is the main raw material for glass fiber resin reinforced mesh. Huixin has a very strict standard for choice of glass fiber yarn. From glass fiber yarn to glass fiber cloth, Huixin has specialized testing equipment based on industrial standard, and will keep the record to have an all lifelong tracing for products' quality. Once problems occur, Huixin can find out where does the source lie.

Secondly, the combination degree between the mesh and the sand has a direct influence on the grinding wheel's quality. Therefore, the choice of resin is of vital importance. At present, many fiberglass mesh manufacturers adopt retrievable resin or reduce the resin content to reduce costs, some even use talcum powder to fill in the weight of each piece of fiberglass mesh. Products of this kind can neither reach the standard, nor guarantee the users' safety. The resin adopted by Huixin has been used by well-known grinding wheel manufacturers in China. The products are conform to the required technology index of resin fiberglass mesh.

Last but not least, the evenness and hardness of the mesh, the verticality of the yarn, the control of the internal diameter and the external diameter, etc. will directly influence the quality and appearance of the grinding wheel. The resin content, volatile matter content, resin liquidity test, appearance inspection standard, and the storage of Huixin 's fiberglass mesh are all manufactured by strictly conforming to the industry standard.

Responsible for Services

After-sales service is an extension of the product's service life. Perfect and excellent after-sales service is one of the distinctive features of Huixin, which distinguishes itself by targeting the terminal market. Huixin has omitted the intermediate agent and reduced intermediate links, which means reduced costs and the direct contact with customers. Huixin has adhered to the "Customer-centered" principle. Xue, the general manager, has spared no effort to keep track from orders, production, delivery, and after-sales service. Once problems occur, Huixin is capable of figuring out what the problems may be. The reasons for this is that Huixin has a good knowledge of the grinding wheel's manufacturing process and can develop matched fiberglass mesh products based on customer's grinding wheel manufacturing process. Huixin bears the courage to take responsibility. If any problem occurs with the products, Huixin will refund without any added conditions and responsible for customers' loss.

Expand the Market

Good products also need to be promoted in the market to make more customers know about its advantages. To improve product popularity and influence, Xue developed the market with great courage and resolution. During the initial stage of market development, Huixin would offer customers free samples for trial use. Usually fiberglass mesh producers only offer customers scores of samples to save costs. However, most customers would not spare a glance for such a small quantity. Huixin usually offer a box of samples. Xue said that as long as there is an opportunity that Huixin's products can be used by customers, they are likely to recognize the products' advantage. His confidence lies in the advantages of Huixin's products.

Innovation Leads to Development

Influenced by the European debt crisis, the global economy has seen a decline. The ship building industry of coastal cities in China were faced with bankruptcy, which resulted in the sharp decline in resin grinding discs. Huixin kept looking for breakthroughs in the economic crisis. Since domestic market demand for cutting discs of 180*3*22, 230*3*22 and 355*3*25.4 has been huge, Huixin made timely adjustments to production scale based on changeable market situations and customer demand. What's more, Huixin keeps developing fiberglass mesh specifications according to market demand to maintain the continuity of orders as well as the stability of production.

"Currently, Huixin is making the existing product more stable and stronger. If an enterprise wants to maintain vitality, it has to make consisting innovation. Huixin will also develop new products in accordance with the market demand." Xue said. Quality, service, market, and innovation have helped Huixin go further.

Author: Liwei Chu
Copyright: iAbrasive.com--Abrasives & Diamond Tools Market