Product Safety and Quality Problems in Abrasives Industry

In abrasives industry, when it comes to product safety issues, many abrasives manufacturers tend to think that safety accidents are caused by nonstandard operations of operators in the using process. Of course, this may be one of reasons, but abrasives manufacturers also have their problems.

If the product quality is controlled well in the process of production, and at the same time, manufacturers also tell consumers the instructions on how to safely use product in the later process of sales, which can largely reduces the product safety and quality problems.

In a previous interview, we are often faced with some enterprises who do well in quality control of products. They not only strictly observe every link in the process of production, but are still rigorous and strict in the final inspection. The unqualified products will not be sent out, which is the responsibility of these enterprises.

At the same time, some other enterprises are doing the opposite. For example, they have found some defects during the production, but are not willing to destroy, and then put these unqualified products into qualified products, to sell together. What is the result? The reputation of enterprises gradually collapses, and their customers also leave.

If enterprises want to retain these original customers, they need to pay more patience. It will be a long process, and may need 1-2 years, or 5-6 years, even 10 years, in order to make up the hurt left by the product safety for consumers. As we all know, the river pollution only needs a few days, but improving the river may need a few years or even decades.

Developing a customer needs long cooperation, but a "mistake" can let the customer away from you. After all,  not all customers have high tolerance and patience, so please remember the responsibility and keep the trust from customers.